Xbox updating system

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Try an Xbox One game, music CD, or a movie on a Blu-ray or DVD.” Possible solutions: Microsoft has addressed this particular issue multiple times and confirmed that owners can return the hardware.You could always try to repair it yourself if you are familiar with optical drives, but you’d likely void your warranty in the process.For information specific to the Xbox One X, check out our problems guide for that console.

Before you contact Microsoft though, try these quick fixes.However, in early 2018, Microsoft reportedly laid off its in-house support team and replaced employees with volunteers.The Twitter account is still active but it replies sparingly.This is no consolation if your Xbox One, Xbox One S, or Xbox One X is out of commission.Thankfully, our guide covers the common problems associated with the console, along with a few solutions.

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